Thank you for choosing LectorCoffee.com for your coffee and accessory needs. This Shipping Policy outlines our procedures and guidelines for the shipment of your orders within India.

1. Shipping Destinations

We currently offer shipping to most serviceable pin codes across India. Please enter your pin code during the checkout process to verify if your location is within our delivery network.

2. Order Processing Time

1. We strive to process and dispatch your order as quickly as possible. Typically, orders are processed within [2-3] business days (Monday to Saturday, excluding public holidays) after payment confirmation.
2. Please note that processing times may vary during peak seasons or promotional periods. We will make reasonable efforts to communicate any significant delays.
3. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Estimated Delivery Times

We partner with reputable courier services to ensure reliable and timely delivery of your orders. The available shipping methods and estimated delivery times will be displayed during the checkout process based on your location and the weight of your order.

Standard Shipping: Typically takes [3-5] business days for delivery to most major cities and metropolitan areas after dispatch. Delivery to remote locations may take longer.

Express Shipping (if offered): If available for your location, this option typically delivers within [2-3] business days after dispatch.

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, transportation disruptions,or local restrictions.

4. Shipping Charges

Shipping charges are calculated based on the weight of your order, the destination pin code, and the selected shipping method. The applicable shipping charges will be clearly displayed at the checkout before you complete your purchase.

We may offer free shipping on orders above a certain value. Please check our website for any current free shipping promotions.

5. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the courier partner's website. You can use this tracking number to monitor the real-time status of your shipment.

6. Delivery Process

1. Our courier partners will attempt to deliver the package to the shipping address provided during checkout.
2. Please ensure that the shipping address is accurate and complete, including your full name, house number, street address, landmark (if any), city, state, and correct pin code, as we are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
3. It is advisable to provide a contact number that is reachable during business hours to facilitate delivery.
4. If you are not available at the time of delivery, the courier partner may attempt delivery again, leave a delivery notification, or contact you to arrange a convenient delivery time. Please follow the instructions provided by the courier partner.
5. In some cases, if multiple delivery attempts are unsuccessful, the package may be returned to our warehouse. In such instances, we will contact you to arrange for re-shipment (additional shipping charges may apply) or process a refund as per our Return and Refund Policy.

7. Handling Damaged Shipments

We take utmost care in packaging your order to prevent damage during transit. However, in the unlikely event that you receive a damaged package, please follow these steps:

1. Upon Delivery: Carefully inspect the package before accepting it from the courier. If you notice any significant damage to the outer packaging, please make a note of it on the delivery receipt before signing.
2. Inform Us Immediately: Within [24 Hrs] of receiving the damaged package, please email us at [connectlectorcoffee@gmail.com] with your order number and clear photos of the damaged packaging and the damaged item(s).
3. Next Steps: We will assess the situation and work with you to arrange for a replacement (subject to availability) or a refund as per our Return and Refund Policy. Please retain all original packaging materials as they may be required for investigation.

8. Lost Shipments

If your order does not arrive within the estimated delivery time frame, please track your shipment using the provided tracking number. If the tracking information indicates an issue or the package appears to be lost, please contact us at [connectlectorcoffee@gmail.com]. We will investigate the matter with the courier partner and take appropriate action.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at:

Email: [connectlectorcoffee@gmail.com]

Phone: 9873731343 (Only Whatsapp)

We are committed to ensuring a smooth and efficient shipping experience for all our customers at lectorcoffee.com

Lector Coffee

1st floor, Plot No 45,Shaheed Bhagat Singh Enclave, Sector 19-B, Dwarka, Delhi-110077

[Date: May 29th, 2025]